The Conversologist Lab
I worked with the Conversologist Lab to improve their onboarding experience for new users. Through user testing, interviews, and persona creation, I gained insights into their users’ needs. I presented findings and recommendations to reduce friction and enhance the onboarding process.
Client
Conversologist
My Role
User Experience Research
Research Methods
Usability Testing
Research Methods
Interviews in-context
Synthesizing the Data
Persona & Journey Map
